We are healthcare consultants motivated by a desire to transform your business and advance healthcare.
We built our team of experts on intellectual curiosity and passion to empower our clients to transform their businesses. Each KJT employee-owner is driven by a passion to help improve healthcare for patients and providers globally.
For every engagement, our team of healthcare consultants configures our approach to be responsive to specific client needs, while integrating fresh approaches that enhance the efficiency of gathering and communicating insights.
President & CEO
Since KJT’s inception, Michaela has been pivotal in shaping its core business and directing research projects. As CEO/President, she oversees strategic operations. Leveraging her 18+ years of research experience and strong business acumen, she leads the senior leadership team across all business units, ensuring KJT’s continued growth & innovation.
Chief Operating Officer
Dan Wasserman is KJT’s COO, leading the integration of generative AI into client solutions to drive innovation and improve patient health. With expertise in compliance, operations, and analytics, he transforms complex data into actionable insights. Dan values collaboration with KJT’s teams to help clients design better products and services.
Chief Financial Officer
David oversees the finance and accounting responsibilities of KJT and is a member of the senior leadership team. He is a CPA bringing over 15 years of financial expertise mostly in professional service organizations. He has extensive knowledge of process optimization, automation and has previously been involved in various M&A activity.
Client Strategy & Growth, EVP
Katy is part of the Executive Team guiding the overall strategy of KJT and leads the Strategic Account Team; ensuring great client experience while also being focused on revenue growth. Katy has worked in healthcare insights for 20+ years, both client and agency side. She has a PhD in immunology.
Marketing & Client Strategy, VP
Alex is a passionate insights marketer and seasoned healthcare researcher with over 15 years of experience delivering impactful business insights for life sciences companies. As part of KJT’s leadership team, Alex is focused on marketing and research solution development, with a goal to create the foundation for marketing excellence at KJT.
Research Operations, VP
As VP of Research Operations at KJT, Jen brings 25 years of healthcare sampling and operations expertise. She leads teams in project management, fielding, and programming while guiding collaboration on KJT’s leadership team. Recognized for fostering innovation, efficiency, and teamwork, she builds key global partnerships to fuel collective success.
Quantitative Research, VP
Johan started his market research journey in 2010, joining KJT in 2015. He oversees KJT’s quantitative department & sits on KJT’s leadership team. He has built a niche for working on experimental studies & helping rare disease clients crack the toughest cases. He is driven by a passion for learning & helping others reach their maximum potential.
Analytics Associate
Aaron is part of a team that consults on the design and execution of research using advanced methods. His expertise includes product development, pricing, and modeling. His background leading research brings a client-focused view to analysis and reporting. He specializes in finding key trends and drivers of behavior for data-driven decision making.
RWE, Associate VP
Andrea is responsible for design, management, and analysis of qualitative and quantitative projects focusing on RWE. Drawing on her 25+ years of global market research experience she works closely with clients to understand business and research objectives to design studies that will yield actionable insights to ultimately improve patient outcomes.
Information Security, Sr. Manager
Andrew is a knowledgeable Information Security Professional with experience designing and managing information security controls and processes. Andrew holds the Certified Information Security Manager (CISM), Certified in Risk and Information System Control (CRISC), and Certified Information Systems Auditor (CISA) certifications.
Research Consulting Director
As an intuitive and thoughtful moderator, Anne’s innate curiosity fuels her ability to uncover nuanced insights that result in impactful outcomes and strategic value. Her leadership ensures projects are executed with precision and purpose. A collaborative partner, her approach fosters lasting partnerships, making her a trusted resource in research.
Sr. Project Manager
Cheryl is a veteran Market Research Project Manager specializing in pharmaceutical research. She manages both global and domestic studies, with expertise in qualitative and quantitative methods. She excels in logistics and problem-solving. Cheryl strives to make a positive impact through healthcare professionals’ and patients’ insights.
Research Consultant
Christina has 8 years’ experience in market research with a recent specialized focus on rare disease therapies. She has honed both qualitative and quantitative skills to better serve clients. Passionate about amplifying patient voices, she enjoys projects like patient journey interviews, long-term forums, and audience segmentation.
Research, Associate VP
As Associate VP, Clare is responsible for uncovering insights to drive business forward for her clients. Specializing in qualitative research, she excels in conducting interviews across diverse audiences and methodologies. Clare is particularly passionate about rare disease patient research and enjoys bringing the patient voice to the forefront.
With over a decade of research experience, Darren seamlessly blends qualitative and qualitative expertise to address complex business challenges. He continuously emphasizes building strong relationships, delivering actionable insights and strategies that drive success for our clients.
Qualitative Report Designer
David started with KJT on the Project Support Team in 2022 and now works as a Report Designer for the Central Reporting Team. David received his M.S. in Applied Developmental Psychology from the University of New Orleans.
Accounting Manager
Debbie has been a key member of KJT for twelve years. In her current position, Accounting Manager, she delivers insightful project information to the Research and Management. She manages accounts receivable and payable to support financial decisions to drive company growth. She earned her MBA in Accounting from Rochester Institute of Technology.
Client Strategy & Growth, SVP
Ellen is an accomplished senior insights professional. Her understanding of client needs spans R&D, digital health, and commercial strategy, positioning her as a trusted partner for life science companies. Ellen is passionate about using emerging technology such as genAI to enhance market research. Ellen holds a PhD from the University of Michigan.
Isabella Barbagallo supports quantitative and qualitative research through design, analysis, and reporting. With a consultative approach, she delivers data-driven insights to help healthcare clients solve key business challenges. Isabella holds a B.S. in Business from the University of Rochester.
Jana is a Research Consultant specializing in healthcare marketing and communications. She brings data to life by blending behavioral science with a deep understanding of clients’ organizations. With a PhD in Social Psychology, she aims to elevate the human side of healthcare, crafting visually compelling reports that inspire strategic innovation.
HR Director
Joy is experienced in a variety of HR areas including talent management, comp and benefits, compliance, employee relations, and policy and organizational development. Passionate about building a positive workplace culture, Joy also enjoys fashion, travel, reading, and spending time with her two Frenchies.
Client Strategy, VP
Keith has been conducting market research for more than 20 years, providing clients with data-driven insights to inform their business decisions. At KJT, he oversees a team of researchers in designing, executing, and analyzing comprehensive research programs. Keith has a strong background in advanced analytics and quantitative methodologies.
Recruitment Project Manager
Kristi is a seasoned market research professional with over 20 years of experience, primarily in the pharmaceutical and healthcare sectors. She is skilled at recruiting various respondents, including HCPs and consumers for qual and quant research projects. Her expertise also includes managing panels and fostering vendor and client relationships.
Market research specialist bridging the gap between numbers and narratives in healthcare (biotech and medical device). Applies a psychology-informed approach to MR with a quantitative focus and some qualitative experience. Expert in methodology, data analysis, visualization, and conveying impactful, actionable insights in engaging presentations.
Medical & Scientific Communications, VP
Laura is a seasoned Medical Affairs and Publications professional with more than 20 years of experience guiding clients toward innovative solutions to meet their communications needs. As VP, Medical & Scientific Communications at KJT, Laura oversees the writing and project management team to ensure quality.
Project Manager
Libby Conde is a highly experienced project manager with over two decades in the healthcare research industry. She specializes in both quant and qual methodologies and has extensive international experience, particularly with hard-to-reach audiences. Libby balances precision and care in all aspects of her work.
Lisa is a seasoned market research professional with over 15 years of experience in quant and qual methodologies, specializing in the healthcare industry. Throughout her career, Lisa has demonstrated a high attention to detail, exceptional commitment to client service and excels in leading successful projects from inception to completion.
Project Support Associate
Lisa is involved in various quantitative and qualitative research projects, focusing on design, analysis, and reporting. She enjoys using data to uncover actionable insights for key business needs. Lisa holds a Bachelor’s in Communication from Northwestern University and a Master’s and PhD in Communication from Ohio State University.
Maddie executes custom projects from design to reporting, turns projects into partnerships, and delivers insights that guide global and US-based clients; all while keeping her color-coded calendar as organized as her results. She holds a BA in Molecular Biology from Colgate University and an MBA from University of Rochester – Simon Business School.
Qualitative Research, VP
Marilisa is a seasoned qualitative researcher with over 16 years in global healthcare research. She has shaped strategies for top pharmaceutical brands and emerging biotech firms. She is known for her problem-solving skills, innovative research methods, and personable rapport with healthcare professionals, patients, and caregivers.
Medical Writer
Meggha has 9 years of experience in Medical Communications. Her expertise spans peer-reviewed publications, managing congress activities, and collaborating with medical teams. Before KJT, she was a Sr. Medical Writer at Syneos Health. She holds a Master of Pharmacy from Nirma University, India, and is CMPP certified.
Compliance & Sustainability Manager
Melissa holds a BS in Health Services Management from Indiana University – Indianapolis. She has over 10 years of experience in database development, testing, and research compliance. At KJT, she ensures compliance with laws, regulations, and policies across clients, vendors, and internal teams focusing also on sustainability initiatives.
Associate Research Consultant
Melissa is an insight enthusiast who has been with KJT since 2023. Beginning on the Project Support Team then transitioning to Quantitative Research Associate, she is driven to translate quantitative data into actionable insights. Melissa utilizes her passion for research and learning to support our clients’ research goals.
Design Manager
Melissa transforms complex data into compelling visuals at KJT, enhancing both qualitative and quantitative research projects. Collaborating with researchers, she turns datasets into powerful visual stories. Additionally, Melissa partners with the marketing team to craft innovative creative assets, blending data insights with strategic creativity.
Client Strategy, SVP
Melissa has been a trusted partner and advisor to clients in various industries for 25+ years, fostering loyal relationships and serving as a virtual extension of their team. She specializes in designing research that solves challenging business objectives, executing flawlessly, and delivering actionable, memorable insights that drive success.
Mike has been with KJT since 2017, specializing in qualitative and quantitative research in the pharma/biotech and medical device sectors. His expertise includes design, analysis, and advanced methodologies, such as segmentation and conjoint analysis. His experience includes projects focusing on new product offerings, rare disease, and pricing.
Nick is a skilled researcher with global healthcare market research and RWE experience in many pharmaceutical and medical device industries. As a Research Consultant, he enjoys uncovering stories in data to deliver strategic insights and evidence-based recommendations. Nick also earned his Certificate in the Principles of Market Research from UGA.
Head of Real World Evidence
Nicole has been consulting with clients across all areas of the healthcare industry for 20+ years. Her expertise in patient experience, QoL and journey mapping is leveraged to improve patient outcomes and business performance for her clients and their patients. Nicole holds a MS in Experimental Psychology and BA degrees in Psychology & Sociology.
Research Consulting Director, Analysis & Strategy
Paige has over five years of experience managing qualitative engagements, passionate about collaborating with clients to address core business needs. Her expertise spans personas, process mapping and go-to-market strategy, effectively bridging business knowledge with research experience across patients, providers, healthcare executives, and payers.
IT & Information Security, Sr. Director
Param is a seasoned IT professional with 15+ years of experience. As Sr. Director of IT & IS at KJT, he manages IT infrastructure, supports stakeholders, ensures security awareness, maintains IT policies, and oversees compliance. Param holds a B.A. in IT and an M.B.A. in Technology Management from RIT.
Paul is a Burke Institute-trained moderator, who excels in eliciting detailed responses from a diverse range of respondents in the healthcare space. At KJT, he specializes in overseeing qualitative research through design, data collection, analysis, and reporting. Paul also holds a Ph.D. in sociology from the University at Buffalo, SUNY.
Client Strategy, Director
Rebecca is an experienced market researcher specializing in pharma, med device, and insurance. She collaborates with clients to identify business needs and leads the design, execution, and analysis of research studies, delivering actionable insights. Her expertise encompasses diverse methodologies, audiences, and therapeutic areas.
Medical & Scientific Communications, Sr. Director
Rebecca is a medical writer specializing in scientific publications of real-world evidence, including HEOR and patient-reported outcomes research. As a certified medical publication professional, she effectively communicates complex research across many therapeutic areas to a variety of audiences via manuscripts and conference abstracts/posters.
Sarah is a Research Consulting Director with over 10 years’ experience in quantitative and qualitative methodologies in market research. She is passionate about partnering with clients to identify their key research questions and helping to create data-driven insights. She holds a Ph.D. from the University of Tennessee.
Sarah started with KJT on the Project Support Team in 2023. She now works primarily on quantitative research engagements, supporting in design, analysis, and reporting. Sarah received her M.S. in Applied Economics from Boston College.
Selinay joined KJT on the Project Support Team. Currently, she works primarily on qualitative research engagements, supporting in design, analysis, and reporting; she holds a B.A. in Psychology from Princeton University.
Stephanie Harrison Payne has 18 years’ experience in market research and excels in consumer focus groups, political polling, and healthcare. Stephanie brings considerable experience reaching rare patient audiences and thrives on finding solutions for her clients.
Stephanie is an experienced project manager with 20+ years in the industry. Her background includes both qual and quant research focusing on the healthcare/pharma industry. Her focus lies in global research design, sampling science and logistics. She is a strong research professional with a bachelor’s degree from Northern Kentucky University.
Stuart is a seasoned research consultant with extensive global healthcare experience. At KJT since 2011, he drives tailored research solutions for clients. With expertise in qual and quant methods and a background in product design, he focuses on delivering insights for the pharmaceutical, biotech, medical device, and healthcare service sectors.
Recruiting Assistant
Towanda has 15+ years experience as a market research recruiter and telephone interviewer across consumer, business, and healthcare studies. She works across teams to successfully recruit a variety of respondents for even the most challenging projects. Towanda brings enthusiasm and compassion in recruiting healthcare professionals and patients.
Business Operations Manager
Troy is the Business Operations Manager at KJT. He oversees proposal and budget generation, software administration, and strategic projects. With 9+ years of experience in research and operations, he excels in organization, communication, and problem-solving, ensuring optimal business efficiency and top-tier internal customer service.
Tracking the performance of a revamped messaging campaign required developing a system to measure…
Launching a novel therapy for a rare disease involved building a robust system for continuous…
Benchmarking against competitors required quantitative insights that enabled performance tracking…
Establishing baseline metrics for a new biosimilar involved comprehensive quantitative research to…
Understanding the market landscape and treatment perceptions led to refined positioning strategies…
Refreshing a campaign to better communicate product value involved identifying optimal creative…
Developing a new patient support program required insights into current prescribing processes and…
In-office ethnography, often regarded as the gold standard approach to uncovering the true dynamic…
Message testing is a crucial process for pharmaceutical and biotech companies when evaluating the…
No matter where you look, generative AI is becoming commonplace. In the realm of healthcare…
When I first came to the United States from Scotland, I wasn’t fully familiar with the idea of…
KJT is delighted to announce the appointment of Laura McCormick, PhD as the new Vice President of…
In the competitive pharmaceutical and biotech landscapes, the strength of a brand can often be the…
KJT is thrilled to announce the hiring of Melissa Usseglio as Senior Vice President of Client…
The world of rare diseases and the impact it has on countless lives is often underestimated. Rare…
The unique value of integrating the patient voice into the development process of therapies…
Traditional methods for generating real-world evidence (RWE) from patient-physician conversations…
KJT is thrilled to announce the newest addition to our team, Marilisa Beatty, who will be joining…
