We are immensely proud of our journey from a nascent market research firm in 2007 to a recognized thought leader in the healthcare market research arena. Specializing in strategic market research and medical communication services, particularly within the pharma and biotech sectors, we’ve had the privilege of partnering with many of the top 25 pharmaceutical companies.
We have an unwavering commitment to our core values, which serve as the foundation of our company culture and guide our daily operations.
Exploring Our Seven Core Values
Here’s a look into the seven core values shaping KJT Group and how they encapsulate the essence of what it means to be part of the KJT team:
- Empathy: At KJT, empathy goes beyond the traditional definition. It involves an active effort to understand varied perspectives, setting aside preconceived notions, and seeking collaborative solutions. Empathy within KJT is about team collaboration and creating a shared understanding among colleagues and clients alike.
- Integrity: Integrity isn’t just about honesty in data but in all professional interactions. The core behavior here revolves around delivering timely and sincere feedback, fostering a workplace of clarity and mutual respect. Our motto is, “Clear is kind,” and this perspective is woven into the fabric of our professional relationships.
- Mindfulness: In today’s world of constant notifications and multitasking, mindfulness becomes essential. We champion this value by encouraging meditation and quiet time among its employees, allowing them to focus and engage deeply. With initiatives like wellness breaks and sponsoring meditation apps, KJT actively supports employee mental well-being.
- Ever Better: This value embraces a spirit of continuous improvement and innovation. At KJT, there is a relentless drive to better operations, research capabilities, and client solutions. This aspiration keeps the team dynamic, forward-thinking, and adaptable to change.
- Empowerment: Empowerment at KJT involves fostering an environment where every team member feels valued and capable of contributing significantly. My journey through various roles within the company exemplifies how we encourage exploring diverse roles, enhancing one’s skills, and taking ownership of initiatives.
- Balance: Striking a work-life balance is critical at KJT. As an employee-owned company, balancing professional responsibilities with personal life commitments is emphasized, nurturing a supportive culture where well-being is as important as work achievements.
- Mutual Respect: This is reflected in every interaction among employees and with clients. Mutual respect ensures that even in disagreements, the discourse remains constructive and grounded in dignity and consideration for each individual’s viewpoints and contributions.
ESOP: The Glue That Binds Us Together
The unique “wrapper” that binds these values is Ownership. Since 2019, KJT has been 100% employee-owned. Ownership instills a sense of responsibility and pride in each team member, effectively unifying the seven core values under one umbrella.
Aligning Employees with Their Best and Highest Purpose
One of our key leadership principles at KJT is aligning employees with their best and highest purpose. This involves matching the company’s needs with employees’ skills and interests, ensuring that individuals are in roles where they can thrive and contribute meaningfully. We believe people do their best work when they have a clear understanding of their responsibilities, feel well-skilled and experienced, and have something that sparks their curiosity.
Our work is inherently team-based, with a strong emphasis on collaboration. No single person is responsible for an entire study from start to finish. Instead, we foster an environment where multiple perspectives are valued and integrated, ensuring the best possible outcomes for our clients.
Our business ethos is a testament to how values sustain organizational growth and innovation. It ensures that the solutions they co-create with clients are infused with compassion, rigor, and insight. This model not only meets the demands of the healthcare market research industry but also sets a benchmark for workplace culture across industries.
Interested in joining our team?
You can learn more about what is means to be an employee-owner at KJT and check out opportunities on our careers page.
Author
Michaela Gascon, MBA
President & CEO
Since KJT’s inception, Michaela has been pivotal in shaping its core business and directing research projects. As CEO/President, she oversees strategic operations. Leveraging her 18+ years of research experience and strong business acumen, she leads the senior leadership team across all business units, ensuring KJT’s continued growth & innovation.
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