How Satisfied Are People? Answering That Is More Complex Than You Think.

Posted by: Julia Maier on 8/6/2019

Published by Quirk's Media on August 19th, 2019

Satisfaction. Loyalty. Preference.

These are abstract variables that do not have clear definitions nor standard units of measurement.  Despite this, market research often pretends they are as straightforward to measure as height.  We use a single question - “How satisfied are you with this?” – the same way we might ask “How tall are you?”, and only concern ourselves with how many available answers there are.

Read the full post to learn about the complexities of this simple research question, and potential ways to view the collection and analysis of this information.

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Tags: Psychology | Market Research | Customer Satisfaction

Chart Audit Studies: Physician Opinion Combined with Real Patient Data

Posted by: Chris Claeys and Michelle Soto on 7/23/2019

Surveys are a valuable avenue for gaining HCP product preferences, motivators and barriers to usage, brand perceptions, and estimated market shares. But when you need to know very specific data points at the individual patient level, it is difficult for HCPs to estimate in a way that is accurate and meaningful. This is where the addition of a chart audit component to your study can be extremely valuable.

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Tags: KJT Group | Market Research | Data
Related Posts: Spring 2019

Integrating Multiple Data Streams to Achieve Your Research Goals

Posted by: Jonny Davis on 7/9/2019

When presented with a research question, it’s natural to ask whether data already exists that could provide an answer. Simply repurposing existing data may leave blind spots. However, a dedicated research study may not be able to answer all aspects of the question due to scarcity of time and resources. Leveraging existing data with primary data collected from a dedicated research study can provide a more holistic answer to the research question and yield much more powerful and nuanced insights.

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Tags: KJT Group | Market Research | Data
Related Posts: Spring 2019

Integrating Data Through Mixed and Multi-Methods Research

Posted by: Julia Maier on 6/25/2019


Published by Quirk's Media on October 7th, 2019

Research using a single method is quicker and more cost effective than using multiple methods. Unfortunately, a single-method design can be akin to a single blind man attempting to identify an elephant: it can be unable to capture the full picture and limits the insights that can be derived. KJT Group often recommends mixed methods and multi-methods research to obtain data via multiple sources to provide a more reliable insight narrative. Read the full post to learn more!

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Tags: KJT Group | Market Research | Data
Related Posts: Spring 2019

It’s Not Just About If You Like It: A Reasoned Action Approach to Predicting Consumer Behavior

Posted by: Julie Maier on 4/23/2019

Presentation Presented at Quirks Chicago, April 2, 2019

Market research often takes a hedonic approach to understanding and predicting consumer behavior: the more people like something, the more likely they are to purchase it.  Research methods that follow this assumption are simple: to predict the likelihood of purchase, measure how much they like it. Some market research recognizes that real-world barriers exist so incorporate questions to discover these.  Despite the appeal of such a simple approach, it does not capture the complexities of the attitude-behavior link that best predict specific behaviors.

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Tags: Consumer Behavior | Market Research | KJT Group

Where’s Waldo? Identifying KOLs to Make an Impact

Posted by: Lynn Clement on 4/17/2019

In the healthcare industry, we’re privileged to work alongside some of the brightest and most driven individuals in the world. The top voices in a medical field function as a trusted source of information to their peers as well as to those bringing new medical interventions to market.

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Tags: Key Opinion Leaders | Market Research | KJT Group
Related Posts: Winter 2019