As a research firm, it only makes sense that we diligently collect data on our performance. KJT Group works with a diverse group of health industry organizations, including:
- Medical device and equipment manufacturers,
- Pharmaceutical and biotech companies,
- Medical supply and equipment distributors,
- Health systems, hospital systems, and provider groups,
- Insurance payers,
- Industry associations, and
- Health advocacy groups.
Please take a look at our continually updating performance ratings, reviews, and testimonials from our valued clients.
Client Satisfaction Scores
Overall Satisfaction
Net Promoter Score
Five principles guide our partnerships. Here’s how our clients rate us on each of these principles:
User-Centered 
Co-Creative 
Holistic 
Evidencing 
Sequencing Client Testimonials
Our mission is to develop sustainable, mutually beneficial relationships with our clients, and within our organization, through design thinking business solutions. Check out what our clients are saying about us!
I was most satisfied with the level of service I received. All of the KJT team members were very responsive and helpful. They did a great job of communicating.
The team supporting us has demonstrated commitment to understanding the information we seek to learn from our target markets and the objectives we are seeking to accomplish.
Expertise, and ability to adapt second day of groups based on learning from first day. Flexibility in using client-supplied media to play for consumers.
The pro-activeness, the understanding of our business and the fact that we can absolutely trust the delivery of well analyzed results.
Communication, experience, methodology appoach.
Every aspect of the initiatives, on multiple projects. The ‘can do’ attitude of the entire staff has been exemplary, customer focused, and passionate. They have delivered reports and insights that are spectacular! Will continue to leverage KJT Group throughout the enterprise. They are going to be our ‘go-to’ partners on many initiatives to come.
The flexibility, rapport, their ability to understand our needs and they made a great final impression on the senior executive team.
I was most satisfied with the level of service I received. All of the KJT team members were very responsive and helpful. They did a great job of communicating.
