Webinar Archive

Check out our upcoming webinars!

Leveraging Design Thinking to Minimize Decision-making Uncertainty

Posted by: Michaela Gascon, Dan Wasserman on 6/6/2018

​Making business decisions is a tough as ever. As a brand, there are many things out of your control, but the one thing that is in your control is the process. The process, or the steps we take to solve the problems that face us, is always there. If we follow a well-designed process, we end up with better outcomes. At KJT Group, actionable insights is our product. We develop them through our Insight Assurance Process. Join us on June 6th, where we will talk more about how we embody Insight by Design, its origins in design thinking, and explain how similar processes and principles have been used in other industries to improve outcomes.


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Tags: KJT Group | Design Thinking | Insight by Design
Related Posts: Design Thinking | Design Thinking

Top Strategies for Successful Integration of your Customer Segmentation

Posted by: Michelle Soto, Craig Radley on 5/16/2018

Customer segmentations are an ambitious undertaking for any organization. They involve a wide range of stakeholders and require effective cross-functional collaboration to maximize ROI. Yet, with so much riding on a successful implementation, many segmentations fall short during the implementation phase. In this webinar, we will discuss top strategies for effectively planning your segmentation execution, involving and conciliating various stakeholders, rolling out your segments to the organization, and categorizing your customer targets.


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Tags: KJT Group | Segmentation
Related Posts: Six Degrees of Segmentation

Market Dynamics Management and Customer Satisfaction

Posted by: Ken Tomaszewski, Lynn Clement on 3/1/2018

Market Dynamics Management, or MDM, provides a comprehensive, closed-loop framework for quantifying and managing a brand’s competitive performance.  This research and analytic method provides actionable insights by systematically assessing and prioritizing actions across the entire marketing and sales processes.  Whether through a tracking system or overall market assessment, if you are in a position to streamline and optimize the marketing and sales process, then this webinar is one you should not miss!  Join our company CEO and President, Kenneth Tomaszewski, and President of Global Research, Lynn Clement, as they provide an overview of this approach. 


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Tags: KJT Group

Healthcare Reform (Insights from the LightSource Poll)

Posted by: Ken Tomaszewski, Rebecca Hahn on 1/18/2018

Although ACA repeal did not happen in 2017, the repeal of the individual mandate through the December tax bill has important implications for individual insurance markets, federal subsidies and risk pools.  We will provide an overview of where health care reform stands as of January 2018, implications for the health services market, as well as provide findings on health care reform from the past two waves of the Light Source poll.


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Tags: KJT Group
Related Posts: Healthcare Reform (Insights from the LightSource Poll) | Healthcare Reform (Insights from the LightSource Poll) | Healthcare Reform (Insights from the LightSource Poll)

Health Facility Purchasing Process Considerations in Response to Shifting Healthcare Delivery Models

Posted by: Jessica Spilman, Stuart O'Connell on 10/26/2017

With increased formation of health systems and networks, the Affordable Care Act, and shrinking budgets, manufacturers are navigating increasingly complex and varied purchase decision processes within healthcare delivery facilities. This webinar will shed light on how products and services are evaluated, and we will share methodological considerations when conducting market research among purchasers, influencers, and users.


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Tags: KJT Group

Six Degrees of Segmentation

Posted by: Michelle Soto, Craig Radley on 9/21/2017

The primary goal of segmentation is to help you achieve a sustainable competitive advantage through better understanding of customers and markets. There are many approaches to segmentation but which one is right for you? You have the results but now what? During this webinar, we will:

  • Discuss different types of segmentation studies and when to use each one, with case studies and examples
  • Cover best practices from project initiation to implementation to bring the segments to life and socialize them throughout your organization
  • Introduce our proprietary web-based tool, SegmentThis, that allows us to seamlessly integrate your segmentation into your sales database

Our goal is to work collaboratively to optimize your return on investment and make your segmentation a success!


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Tags: KJT Group | Market Research | Segmentation