The Quest for Emerging Customer Needs

about our blogs

As thought leaders in the market research field our goal is to help our client partners maximize the value of their research. We are also fully committed to advancing the field of marketing science through innovation in research methods.

Author Archives: David Bakken

Driving Consumer Insight with Market Segmentation

Market Segmentation Defined Download pdf of this article Market segmentation encompasses any and all activities that firms engage in to identify groups of customers within a larger market.

The Flavour of Insights

You have a marketing problem and use $50,000 to spend on research. How do you decide whether to do qualitative research, quantitative research, or both? Most of us use a few simple heuristics to make this decision, taking into account how much we already know, urgency, and whether we need to project our findings to…

ESOMAR Qualitative 2011 Conference

One hundred seventy or so mostly qual researchers and some of their clients convened in Vienna last week for ESOMAR’s annual qualitative research conference.  As ESOMAR is becoming the global research organization, the event offered a view into the challenges of conducting qualitative research in different cultures and countries. 

Visualize IT: Agent-based simulations may help you make better marketing decisions

No doubt you have seen someone wearing the brightly colored, clog- like plastic footwear called Crocs. The story of Crocs is the stuff of which marketing fables are made. Three friends go sailing; one is wearing a pair of funky boat shoes made by a small company in Canada. The three friends decide to launch…

The Quest for Emerging Customer Needs

In today’s rapidly changing markets, companies have more impetus than ever to find emerging customer needs that will translate to new profit opportunities. Historically, market research has done a poor job of detecting emerging needs and identifying those profit opportunities. New customer needs originate upstream of the marketplace in changing customer circumstances. Unfortunately,almost all research…